Support
Ask a question, tell us what went wrong, or suggest something Synmit should do. We read every request.
Or email support@synmit.com. You don't need an account either way.
What you can raise
Something's not working. Synmit did something you didn't expect, or didn't do something it should.
How do I…? Ask how to do something in Synmit.
Suggest a feature. Something you'd like Synmit to do.
Privacy and your data. What Synmit keeps, where it keeps it, and who can see it.
Something else. Anything that doesn't fit above.
Sending a diagnostic report
When something didn't work, a diagnostic report shows us what Synmit did. In Synmit, open Settings → Diagnostics → Diagnostic report, type what happened, tap Share and save the file, then attach it to your request. It records what Synmit did, not what you wrote.
If you can make it happen again, turn on Debug mode in Settings → Diagnostics first, do it again, and then make the report. Debug mode turns itself off after 24 hours.
Privacy questions
Email privacy@synmit.com, or choose Privacy and your data in Synmit Support. The privacy policy says what Synmit keeps and where.